Important: your tour is confirmed only after you receive our confirmation message, which we send 24 to 72 hours before your tour. If you havenโt received it 24 hours before your tour date, message us on WhatsApp.
Questions before you book?
Talk to a real person, book on Telegram, or follow our channel for news and offers.
Weather cancellation: free reschedule or full refund
FAQ
Questions, answered
How do I book a Saona Island tour?
Choose your tour on our booking page, pick your date, guests and hotel, and pay in full online by card. Then verify your booking on WhatsApp or Telegram with your booking reference.
When is my booking confirmed?
After you pay and verify, we check your payment and send your confirmation with your pickup time and meeting details 24 to 72 hours before your tour. Your tour is confirmed only once you receive that message.
Is hotel pickup included?
Yes โ round-trip hotel transport is included on the group tour, and hotel pickup is included on the other listed tours.
Where does the tour depart from?
Group, Child, VIP and Private Speed Boat tours depart from BlueMall Cap Cana in Punta Cana. Private Catamaran, Catalina and fishing tours depart from Bayahibe Marina, with hotel pickup included.
What does the child price cover?
Children aged 4 to 9 pay $37.50 USD on the group tour. For younger children, please ask us on WhatsApp.
What is the cancellation policy?
Full refund if you cancel within 24 hours of payment; 75% refund after that. If we cancel because of weather or safety, you can choose a free reschedule or a full refund.
What is the difference between Saona and Catalina?
Saona is a large island in a protected national park, known for its beaches and the Natural Pool. Catalina is a smaller island off La Romana, popular for snorkeling.
How do I contact you?
WhatsApp +1 (829) 731-2207 for live help, our Telegram bot for bookings, or email info@islasaonard.com.
Ready for Saona?
Book and pay online, then verify on WhatsApp or Telegram to receive your confirmation.